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Essentials of Intentional Interviewing Counseling in a Multicultural World, 2nd Edition

An excellent guide to interviewing in the helping professions, ESSENTIALS OF INTENTIONAL INTERVIEWING, 2nd Edition delivers a more concise and accessible version of the Iveys’ bestselling INTENTIONAL INTERVIEWING AND COUNSELING. Ideal for beginning helpers, the Second Edition retains the authors’ proven Microskills model of teaching vital interviewing skills step by step. Its multicultural focus reflects the diverse nature of today’s society. It also integrates the five systems of helping–person-centered, decisional counseling, brief counseling, crisis counseling, and coaching–and includes new content addressing such critical topics as psychoeducational skills and Internet counseling.


1. Skilled Interviewing and Counseling. 2. Ethics, Multicultural Competence, and Wellness. 3. Attending and Observation Skills: Basic to Communication. 4. Questions: Opening Communication. 5. Encouraging, Paraphrasing, and Summarizing: Skills of Active Listening. 6. Observing and Reflecting Feelings: A Foundation of Client Experiencing. 7. How to Conduct an Interview Using Only Listening Skills. 8. Supporting While Challenging: Confrontation. 9. Focusing the Interview: Exploring the Story From Multiple Perspectives. 10. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives. 11. Self-Disclosure and Feedback: Bringing Immediacy Into the Interview. 12. Logical Consequences, Information/Advice, and Directives: Helping Clients Move to Action. 13. Decisional Counseling, Skill Integration, and Developing Treatment Plans. 14. Integrating Microskills With Theory: Person-Centered, Cognitive-Behavioral, and Brief Counseling.

About the Author

Allen E. Ivey is a distinguished university professor (emeritus) at the University of Massachusetts, Amherst and professor of counseling at the University of South Florida, Tampa (courtesy appointment). He is president of Microtraining Associates, an educational publishing firm. A diplomate in counseling psychology, Dr. Ivey was honored as a Multicultural Elder at the National Multicultural Conference and Summit. He is author or co-author of more than 40 books and 200 articles and chapters, translated into 18 languages. He is the originator of the Microskills approach, basic to this book.

Mary Bradford Ivey is vice president of Microtraining Associates and courtesy professor of counseling at the University of South Florida, Tampa. A former school counselor for the Amherst, Massachusetts, schools, she has served as visiting professor at the University of Massachusetts, Amherst; University of Hawaii, Manoa; and Flinders University, South Australia. Dr. Ivey earned her undergraduate degree in social work and education from Gustavus Adolphus College, a master’s degree in counseling from the University of Wisconsin, and her doctorate in organizational development at the University of Massachusetts, Amherst. She is the author or co-author of twelve books, translated into multiple languages, and several articles and chapters. A Nationally Certified Counselor (NCC) and a licensed mental health counselor (LMHC), she has held a certificate in school counseling. She has presented workshops and keynote lectures with Dr. Allen Ivey throughout the world. She is also known for her work in promoting and explaining development guidance and counseling in the United States and abroad. Dr. Ivey received national recognition when her elementary counseling program at the Fort River School was named one of the ten best in the nation at the Christa McAuliffe Conference. She is one of the first fifteen honored Fellows of the American Counseling Association and is also a recipient of the American Counseling Association’s Ohana Award for her work in multicultural counseling.

Carlos P. Zalaquett is associate professor in the Department of Psychological and Social Foundations at the University of South Florida, where he serves as the coordinator of the Mental Health Counseling Specialization and the Graduate Certificate in Mental Health Counseling.

Kathryn received her Master’s in counseling from Cambridge College, Cambridge, Ma. She completed two years of field work in Boston public schools plus working in a clinical outpatient setting. She has earned her initial professional license and certification as a school adjustment counselor. Her focus has been on inner city youth and multicultural counseling. She also has 15 years of professional experience in public relations and communications. She now combines her counseling and past experience as Marketing and Communications Manager for Screening for Mental Health, Inc. Kathryn has published articles about mental health education, but this is her first contribution to a textbook.

Product Details :

  • Paperback: 400 pages
  • Publisher: Cengage Learning; 2 edition (May 3, 2011)
  • Language: English
  • ISBN-10: 0840034563
  • ISBN-13: 978-0840034564
  • Product Dimensions: 9 x 7.3 x 0.6 inches

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