This text/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The 4th edition focuses on what is most important for you to consider, document, and pass along in each step of the human services process. Chapters walk through each step of the case management process, while realistic exercises drawn from active professionals expose students to a broad range of true-to-life circumstances and difficulties. A DVD, available for purchase, demonstrates the skills and theory in action, providing you with a more robust understanding of case management.
About the Author
Nancy Summers is a professor at Harrisburg Area Community College and has served as department chair. Summers was the director of public education for a mental health system and has worked with numerous agencies to provide training, improve services, and assist with an internal reorganization. She remains actively in touch with numerous professionals in a wide variety of programs and recently published work on the supervision of the less experienced human services worker.
When studying this book, it is clear, concise and takes you from point to point very smoothly. I enjoy the simplicity and the complexity of the information and reading ability.
Product Details :
- Paperback: 496 pages
- Publisher: Cengage Learning; 4 edition (July 20, 2011)
- Language: English
- ISBN-10: 1133314163
- ISBN-13: 978-1133314165
- Product Dimensions: 10.8 x 8.5 x 0.8 inches