The definitive book on improving healthcare quality, this book compiles the most current information on a vast array of quality issues, tools, and strategies. The bookÂ’s core premise is that the key to effective improvement is centering all efforts on the needs of patients. With the future of healthcare revolving around the patient, this book will be a valuable resource for years to come. <P>The editors have assembled a nationally prominent group of contributors to provide the best available thinking in each area of quality. Topics covered include: collecting data and the various sources that feed into quality improvement; approaches for analyzing data to measure performance improvement; establishing measures to assess physician performance; assessing patientsÂ’ experiences within important dimensions of care; developing balanced scorecards or dashboards; clinical IT capabilities needed to support efforts to improve complex clinical processes; the relationship of the law to quality improvement; leading quality-improvement efforts and managing change; and understanding the work of the two major accrediting bodies in healthcare quality. <P>This book is copublished with the American Society for Quality and includes Forewords by Stephen M. Shortell, Ph.D.,FACHE, and Gail Warden, FACHE. <P>Contributors to this book include: A. Al-Assaf, David Ballard, Donald Berwick, Troyan Brennan, John Byrnes, Francois de Brantes, Susan Edgman-Levitan, Frances Griffin, Carol Haraden, Maulik Joshi, Narendra Kini, Robert Lloyd, Jerod Loeb, David Nash, Greg Pawlson, Michael Pugh, Scott Ransom, Jim Reinertsen, Paul Schyve, Stephen Shortell, Mike Stoecklein, Richard Ward, Gail Warden, Valerie Weber, and Leon Wyszewianski.
About the Author
Elizabeth Ransom, M.D., F.A.C.S., serves as chief quality officer at Texas Health Harris Methodist Hospital Southwest Fort Worth. In this role, Ransom leads quality improvement and outcomes activities with the medical staff. She also oversees Medical Staff Affairs, Pharmacy, Patient Safety, Utilization and Risk Management activities for the hospital. Scott B. Ransom, D.O., M.B.A., M.P.H., FACHE, is director of the Program for Health Improvement and Leadership Development and as associate professor with tenure in obstetrics, gynecology, health management and policy at the University of Michigan in Ann Arbor. Maulik S. Joshi, Dr.P.H., is president and chief executive officer of the Delmarva Foundation in Easton, Maryland. Delmarva is a not-for-profit, national, quality improvement organization. David B. Nash, M.D., M.B.A., is the Dr. Raymond C. and Doris N. Grandon Professor and chair of the department of health policy at Jefferson Medical College of Thomas Jefferson University in Philadelphia.
I purchased this book for a class. It is a good overview of the history, terminology, and tools of healthcare quality. It is quite readable. It doesn’t go into much depth about most of the topics.
A wealth of information. Excellent examples and websites to use. Very practical for any manager in a health related field.
This is a great book. It is a requirment for a class I am taking this semester and for once I am not going to resell it back! This book is easy to read and very informative. It has already served as a great resource for me at work. I definitely recommend.
Easy to read with examples. Up to date and realistic. Book was clean and new. Good quality book. For school
The book is a nice overview of quality issues, leadership, organizational issues in health care. I recommend this text for any health care student.
Great resource for school. Valuable information that is current with tools necessary for healthcare quality improvements. I will utilize this book in future learning experiences.
Product Details :
- Hardcover: 500 pages
- Publisher: Health Administration Press; 2 edition (November 14, 2008)
- Language: English
- ISBN-10: 1567933017
- ISBN-13: 978-1567933017
- Product Dimensions: 1.2 x 7.2 x 10.5 inches